|Browser||Supported Desktop* Browser Versions|
|Internet Explorer||9+ (Windows only)|
|Safari||6+ (MacOS only)|
* Mobile app versions of these browsers aren't support at this time, although users may have success using them.
** Google Chrome versions 42+ and Microsoft Edge do not support NPAPI-type plug-ins including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for use with the Virtual Classroom and Lightweight Chat tools, the multiple-file upload interface, or embedded media that require NPAPI plug-ins for viewing.
A variety of devices and operating systems were used to test the supported browsers. Support is not limited to these specific operating systems. The desktop browser versions above are supported regardless of the particular device or operating system on which they run.
|Operating Systems used in testing||Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, Chrome OS|
|ChromeOS tested device||Chromebook (Chrome browser; features requiring NPAPI plug-ins are not supported)|
A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. For this release of Learn, the following features have plugin requirements:
JRE versions 7 and 8 are the recommended versions for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.
Blackboard Learn does not require any other browser plugins.
(Windows and Mac OS)
|NOTE: for Mac OS X browsers, access preferences via the Application Menu (ex. Firefox>Preferences).|
|Enable Cookies: Tools > Options > Privacy. Set Firefox will: to Remember history. Click OK to save settings. (Click here for more detailed instructions.)|
|Popup Blocker Settings: Tools > Options > Content > Click the “Exceptions” button next to Block Pop-up Windows > Add de.com.edu > Click Allow and Close. Click OK save settings. (Click here for more detailed instructions.)|
|Enable Java: Tools > Add-ons. Click on the Java Platform plugin to select it. Click the Enable button if is is disabled. (Click here for more detailed instructions.)|
Clear Browser Cache: Tools > Options > Advanced > Network > Offline Storage > click the "Clear Now" button. Click OK to save settings. (Click here for more detailed instructions.)
|Compatibility View: Tools > select Compatibility View (check mark should be visible)|
|Enable Cookies: Tools > Internet Options > Privacy tab > Advanced button > check Override automatic cookie handling > check Always allow session cookies > OK > OK|
|Popup Blocker Settings: Tools > Pop-up Blocker > Pop-up Blocker Settings > type in website to allow box: de.com.edu > Add button > Close button|
Clear Browser Cache: Tools > Delete Browsing History... > accept *default checked boxes > Delete button